Your charging port is dirty.
Lightning cable isn t charging.
If all else fails.
The information isn t included in backups and isn t shared with apple.
The ipad is probably still charging but it isn t getting enough juice to display the lightning bolt that indicates it is charging.
Developed to output impressive power ratings a lightning cable can also seamlessly charge the more power hungry units including ipods and ipads.
This is extremely convenient if you own more than one device but don t want to wander around with multiple cables in your pocket or bag.
But speed isn t the only benefit of the lightning cable.
Sometimes wires can break while they re still inside the sheath.
But lightning cables get a lot of abuse and problems aren t always apparent to the naked eye.
Make sure that the lightning to usb cable is firmly plugged into the charging case and usb power adapter.
Open the case lid with your airpods inside.
Any mfi certified lightning cable should support up to 12 w of charging power or up to 18 w if it s a usb c to lightning cable and usb 2 0 data transfer rates up to 480 mbps.
If wireless charging doesn t work try charging with a usb to lightning cable see sections above or with a different wireless charging pad.
One of the most common reasons why your iphone won t charge is because dust lint or other debris has accumulated into the charging port preventing the charging connections from working properly.
An apple certified lightning cable or charger will have a made for iphone label that looks like this.
Until it works again go up a notch with a stronger tool.
When it works stop messing with your port and just be relieved.
Check the charge status.
If your case still isn t charging try charging with the cable that came with your case.
Your ios device might have a dirty or damaged charging port your charging accessory is defective damaged or non apple certified or your usb charger isn t designed.
If you must charge using a pc don t use the ipad while it is charging.
This can result in the ipad not charging or losing more power than it is gaining.
If an alert says that your accessory isn t supported or certified these alerts can appear for a few reasons.
Then make sure that the power adapter is correctly plugged into a power outlet.
However it charges slowly.
If none of the tips above help it s time to contact apple support or make an appointment for service support at an apple store.